Privacy Policy for Clientility

Effective Date: Sep 1, 2024
Last Updated: Aug 21, 2025

Clientility (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our web and mobile applications (the “App”).

⸻

1. Information We Collect

We may collect:
• Account Info: Name, email, phone, business info
• App Usage: Job details, estimates, invoices, customer notes
• Integrations: Calendar events, accounting data (from QuickBooks)
• Login Info: Google login name/email (OAuth-based)
• Payments: Billing data via Stripe (we do not store card numbers)
• Device Info: IP address, OS version, crash logs, usage analytics

⸻

2. How We Use Your Information

We use your data to:
• Provide and improve our services
• Sync jobs, clients, and tasks across devices
• Send notifications and reminders
• Authenticate your identity (e.g. Google login)
• Connect your calendars (Google, Outlook)
• Integrate with QuickBooks for invoicing and accounting
• Process payments securely via Stripe

⸻

3. Third-Party Services We Use

We share data with these services only as needed to provide the functionality you request:
• Stripe for secure payment processing
• QuickBooks (Intuit) for accounting and invoice sync
• Google Calendar & Outlook to sync events
• Google OAuth for login authentication
• Bubble.io (our app platform) to deliver services

These platforms may process your data according to their own privacy policies.
Stripe Privacy Policy
Google Privacy Policy
Intuit Privacy Policy
Microsoft Privacy Statement

⸻

4. Data Storage & Security

We use encrypted storage and secure APIs. No credit card info is stored on our servers. All external services are accessed via secure OAuth or API keys.

⸻

5. Data Sharing

We do not sell your data. We only share it with:
• Service providers as listed above
• Legal authorities, if required by law

⸻

6. Your Choices

You can:
• View or update your data in-app
• Disconnect integrations (Google, Outlook, QuickBooks)
• Request account deletion by contacting us

⸻

7. Children’s Privacy

The app is not intended for users under 13. We do not knowingly collect data from children.

⸻

8. International Users

If you use our app outside of Canada, your data may be processed and stored in Canada or the US. By using the app, you consent to this transfer.

⸻

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted in-app or on our website. Your continued use of the app constitutes acceptance.

⸻

10. Contact Us

If you have any questions or privacy concerns, contact:

hello@clientility.com