Internal Notes

A customer requested this feature, so we added it right away! Now, you can use internal notes to capture important details, special instructions, or follow-up reminders that are visible only to you and your team. This helps keep everything in one place, so your team stays on the same page and avoids any mix-ups. Internal notes make it easier to stay organized, work more smoothly together, and keep things running on track so you can focus on delivering great service.